FREQUENTLY ASKED QUESTIONS
WEB DESIGN
No, we develop your website around SEO frameworks which means they don’t have to be retrofitted later. This reduces your cost by reducing our cost.
Not unless you specifically purchase a turn-key plan and do not change any parameters on us once we get underway.
It depends on your budget, what you want to be done, and frankly, how easy you are to satisfy. If you have an idea pictured in your head that you refuse to put into writing, it can take far beyond the deadlines that we project.
WEB HOSTING
We operate out of 2 data centers and our local network. All of our web servers are virtual machines that run over 19 different bare metal servers. Each virtual machine replicates to the other 2 locations so we don’t just have one backup location, we have 2 and at the flip of a switch, data can stream from Princeton, CD, or Chicago.
We buy and rent our own servers. Some servers we buy for our own network, some we buy to put into other data centers, and some we rent in other data centers depending on the case, load, and level of required security.
Specifications range from 12 core (24 threads) at 160Gb RAM to 28 cores (56 threads) at 408GB RAM. We only buy Dell® PowerEdge™.
TARHEEL CLOUD
Simply create an account and follow the menu to your account and to your cloud account. You will be asked to set a cloud password that will be used for all services.
We do! It is entirely binding and legal in Federal and State Courts inside the USA.
Yes, 100%. You’ll get 10GB of email and storage space free for as long as we can.
OTHER SERVICES
From clustering to distributed databases, to failover and much more we can most certainly help in special-case situations.
MY ACCOUNT
Simply attempt to login and you will see the reset password link. This will send you a confirmation email to the email you registered with. If this was a temporary email address, your account could be lost. You can try and call us and verify any billing information you have submitted.
THE COMPANY
Sure, contact us to schedule an appointment!
